Our company believes that being a service-focused organization goes beyond being focused exclusively to customer service. In order to represent, truly, the banner of “Service First” than we need to live and breath a service commitment that includes our customers, our co-workers, and our communities. Society’s most challenging problems cannot be solved by government and nonprofits alone. B Certified organizations work towards reduced inequality, lower levels of poverty, a healthier environment, stronger communities, and the creation of more high quality jobs with dignity and purpose. By combining these values with our dedication to delivering an Ideal User Experience to customers, we believe we can operate & deliver as a holistic service focused organization.
Create a Culture of Service for Our Partners, Our Communities, and Ourselves.
Key performance indicators measure "good." 100% mission fulfillment
S1 Medical is always striving to provide the most personable and reliable service to its clients in the market. In 2018, S1 Medical’s Stakeholder Survey expressed that 80% of respondents felt S1 fulfilled its mission statement. In 2019, S1 Medical is proud to announce that 100% of respondents agreed S1 is fulfilling its mission statement and core values. Below are additional metrics we have measured ourselves against:
> 12,500 Trees Preserved Per Quarter
> Minimum 5% Company Profit
> 50k lbs Emissions Reduced
> 4,500 Invested Annually
> 80% Employee Satisfaction
Cradles to Crayons
> 40 Children Assisted
> 0.3% of Total Staff Work Hours
> 90% Retention Rate
> 8.8% Attrition Rate